Add to clipboard  |  Share  |  Email  |  Print      

Program: Long-Term Care ACTION Line  
Organization: Ontario. Ministry of Health and Long-Term Care
Phone Numbers: Outside Ontario: 416-326-6777
Toll-Free: 1-866-876-7658
TTY: 1-800-387-5559
Outside Ontario: 416-327-4282
Service Description: A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls are answered by ACTION Line staff and the complaints are forwarded to local LHIN offices * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)

Fees: Free
Application: Call
Eligibility / Target Population: People with concerns or complaints about an Ontario long-term care home
Languages: English * French
Language Notes: French reception, programs, publications, and website * French interpretation available upon request
Area Served:
See Also: Long-Term Care Homes
Residential Care Advocacy and Care Standards

This information was last completely updated on November 7, 2018

Suggest an Update

© 2019, Information Network