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Organization: Office of the Ombudsman of Ontario  
Phone Numbers: Administration: 416-586-3300
Toll-Free: Complaints Line: 1-800-263-1830
TTY: 1-866-411-4211
Fax: 416-586-3485
Bell Trinity Square
483 Bay St, 10th Fl, South Tower
Toronto, ON
M5G 2C9
Intersection: Bay St and Dundas St W
Location: Toronto (Old Toronto)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9am-4:30pm
Executives: Paul Dubé - Ombudsman
Barbara Finlay - Deputy Ombudsman
Service Description: Investigates complaints about services provided by the Ontario government and its organizations after other avenues fail, including municipal closed meetings, school boards, and municipalities and universities * conducts systemic investigations on important issues about government services, which can affect large numbers of people * cannot deal with matters regarding the federal government, private businesses, the courts or judges, hospitals or long-term care homes * Ombudsman is an office of last resort * services are free and confidential * complaints may be made in writing, by email or via the website, by telephone, in person or by fax

Fees: Free
Application: Complaints can be made by mail, online, fax, in person or by telephone
Eligibility / Target Population: Adults 18 years and older or young offenders 16 years and older
Languages: English * French
Language Notes: French reception, programs, publications, and website * French interpretation available upon request
Area Served:
See Also: Government Services - Appeals and Complaints

This information was last completely updated on November 6, 2018

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Updated November 6, 2018
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