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Women's Place changed its name to Birchway Niagara in March of 2023

Organization: Birchway Niagara  
Phone Numbers: 905-356-3933
Crisis: Support Line: 905-356-5800 (call or text)
Fax: 905-356-5522
Email: info@birchway.ca
Website: www.birchway.ca
Address:
8903 McLeod Rd
Niagara Falls, ON
L2H 3S6
Intersection: Kalar Rd and McLeod Rd
Location: Niagara Falls (Beaverdams)
Hours: Support Line: Daily 24 hours
Executives: Jennifer Gauthier - Executive Director
905-356-3933 ext 223 * jenniferg@birchway.ca
Public Contacts: Melanie - Transitional and Housing Support Worker/Outreach
905-351-7013 * melanied@birchway.ca
Service Description: Confidential supports for women, youth, and children who have experienced dating or domestic abuse
  • 24-hour support line
  • shelter
  • advocacy and referrals
  • counselling
  • child and youth program
  • housing support
  • legal support
  • safety planning
  • public education and awareness programs are also available by contacting Samantha at samanthaf@birchway.ca or 905-356-3933 ext 224

Counselling support available by appointment at outreach offices

Fort Erie
Bridges Community Health Centre
1485 Garrison Rd
Mon 8:30am-4:30pm

Welland
Hope Centre
570 King St
Tue, Wed 8am-5pm

Port Colborne
Port Cares
92 Charlotte St
Thu 8:30am-4:30pm

Fees: Free
Application: Call or visit website * call or email Transitional and Housing Support Worker for counselling appointment at outreach office
Eligibility / Target Population: Women 16 years and older, with or without children, who have been emotionally, physically, sexually, or financially abused, or have experienced sexual assault
Languages: English
Language Notes: Interpreter services available
Area Served:
Fort Erie, Niagara Falls, Pelham, Port Colborne, Wainfleet, and Welland  
See Also: Abuse and Sexual Assault Helplines
Gender-Based Violence Prevention and Response
Gender-Based Violence Shelters

This information was last completely updated on March 17, 2025

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© 2025, Ontario Health atHome

Updated March 17, 2025
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"About Us"
For decades, women have turned to Women’s Place shelters in Niagara Falls and Welland for confidential and compassionate support when faced with the difficult issue of abuse.