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Program: BSO Community Team  
Organization: Behavioural Supports Ontario (BSO)
Phone Numbers: Hamilton: 905-523-8600
Niagara: 905-684-9441
Haldimand-Norfolk/Brant: 519-759-7752
Burlington: 905-639-5228
Toll-Free: 1-800-810-0000
Email: access@ontariohealthathome.ca
Website: hnhb.behaviouralsupportsontario.ca
Address:
c/o Hamilton Health Sciences - St Peter's Hospital
88 Maplewood Ave
Hamilton, ON
L8M 1W9
Hours: Daily 8:30am-8:30pm
Service Description: Specialized behavioural assessments, care planning, non-pharmacological interventions, and transitional support for older adults who exhibit, or are at risk of developing, responsive behaviours related to dementia, complex mental health, substance use and/other other neurological conditions * services provided in private homes, retirement homes, and assisted living facilities

Fees: Free
Application: Call
Eligibility / Target Population: Older adults with cognitive impairment and responsive behaviours, who are not connected to or refuse services, are unable to access care, lack support, or live at risk due to cognitive impairment
Languages: English * French
Language Notes: French interpretation available upon request
Area Served:
Burlington, Haldimand, Hamilton, Norfolk, Niagara Region, and Brant  
See Also: BSO Community Teams

This information was last completely updated on December 16, 2024

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© 2025, Ontario Health atHome

Updated December 16, 2024
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