Organization: Canada. Passport Office - Kitchener
Toll-Free: 1-800-567-6868
TTY: 1-866-255-7655
Website: offices.service.canada.ca/en/Office/3010
Address:
40 Weber St E, Mezzanine Level
Kitchener, ON
N2H 6R3
Intersection: Weber St E and Frederick St
Location: Kitchener (City Commercial Core)
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 8:30am-4pm
24-hour recorded information
Service Description: Information and processing of Canadian passport applications

Passports can be picked up by the applicant or (if the application was submitted in person) a person authorized by the applicant through a letter of authorization

Services at this location include:
  • urgent pick-up (by the end of the next business day)
  • express pick-up (2-9 business days)
  • 10 business days pick-up or by mail
  • biometrics



Application: In person * appointments can be made at eServiceCanada Appointment Booking Tool * passport application forms available online * requires original proofs of citizenship, documents to support your identity, and two identical and unaltered photos taken within the last six months by a commercial photographer or studio (eyes visible, mouth closed, no smiling, no glare on pictures) * additional documents may be required
Languages: English ; French
Language Notes: French reception, programs, publications, and website
Area Served: Waterloo Region
See Also: Government Services - Federal and Provincial
Last Updated: 9/2/2026
Service Profile Web Address: eng/displayService.aspx?id=214084

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