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Organization: Canada. Passport Office - Kitchener  
Toll-Free: 1-800-567-6868
TTY: 1-866-255-7655
Website: offices.service.canada.ca/en/Office/3010
Address:
40 Weber St E, Mezzanine Level
Kitchener, ON
N2H 6R3
Intersection: Weber St E and Frederick St
Location: Kitchener (City Commercial Core)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon8:30am-4pm
Tue8:30am-4pm
Wed8:30am-4pm
Thu8:30am-4pm
Fri8:30am-4pm

24-hour recorded information
Service Description: Information and processing of Canadian passport applications

Passports can be picked up by the applicant or (if the application was submitted in person) a person authorized by the applicant through a letter of authorization

Services at this location include:
  • urgent pick-up (by the end of the next business day)
  • express pick-up (2-9 business days)
  • 10 business days pick-up or by mail
  • biometrics

Application: In person * appointments can be made at eServiceCanada Appointment Booking Tool * passport application forms available online * requires original proofs of citizenship, documents to support your identity, and two identical and unaltered photos taken within the last six months by a commercial photographer or studio (eyes visible, mouth closed, no smiling, no glare on pictures) * additional documents may be required
Languages: English * French
Language Notes: French reception, programs, publications, and website
Area Served:
Waterloo Region  
See Also: Government Services - Federal and Provincial

This information was last completely updated on September 2, 2026

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© 2026, Ontario Health atHome

Updated September 2, 2026
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