Program: BSO Connect
Organization: Behavioural Supports Ontario (BSO)
Phone Numbers: Hamilton: 905-523-8600
Niagara: 905-684-9441
Haldimand-Norfolk/Brant: 519-759-7752
Burlington: 905-639-5228
Toll-Free: 1-800-810-0000
Email: access@ontariohealthathome.ca
Website: hnhb.behaviouralsupportsontario.ca
Address:
c/o Ontario Health atHome
440 Elizabeth St, 4th Fl
Burlington, ON
L7R 2M1
Hours: Daily 8:30am-8:30pm
Service Description: Provides information and access to assistance for older adults with age related cognitive impairments and responsive behaviours that impact their daily functioning and/or the ability to maintain relationships

Team members are trained to identify patient needs and directly link them to the appropriate services



Fees: None
Application: Call
Eligibility / Target Population: Older adults with cognitive impairments due to mental health problems, addictions, dementia or other neurological conditions who exhibit or are at risk of exhibiting responsive or challenging behaviours such as aggression, wandering, physical resistance and agitation
Languages: English ; French
Language Notes: French interpretation available upon request
Area Served: Burlington, Haldimand, Hamilton, Norfolk, Niagara Region, and Brant
Print Materials:  BSO Connect Flyer
See Also: 06 - Cognitive Loss
10 - Behaviour
Alzheimer's Disease and Related Dementias
BSO Community Teams
Mental Health for Seniors
Last Updated: 12/4/2024
Service Profile Web Address: eng/displayService.aspx?id=179082

© 2025, Ontario Health atHome



© 2025, thehealthline.ca